USER FEEDBACK

Real-Time Feedback. Real Impact.

Feedback should lead to action. Quick, focused input helps teams improve services as they happen.

FROM RESTROOM RATINGS TO CAFETERIA REVIEWS

Tap. Rate. Improve.

EVERY TOOL TO CLOSE THE FEEDBACK LOOP

Designed for Response, Not Just Collection

User Feedback and Service Request icon
Zone-Specific Feedback

Every QR is mapped to its specific location.

Custom Forms and Tasks icon
Customisable Forms

Use stars, emojis, yes/no, or text feedback.

Automated Workflow and Task Management icon
Instant Routing

Feedback tagged and assigned to the correct team.

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Anonymity Option

Encourage honesty with optional anonymity.

Response Tracking icon
Response Tracking

View issue resolution times and status.

Performance Heatmap icon
Feedback Heatmaps

Visualise patterns across space and time.

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Historical Trends

Compare service quality over weeks or months.

Alerts and Notifications icon
Notification Alerts

Auto-flag poor ratings or repeated complaints.

FAST FEEDBACK. FASTER RESPONSE.

From Scan to Action: In 3 Steps

How It Works

Never miss valuable input again. Nhance's frictionless process guarantees all feedback is received and acted upon, ensuring no comment falls through the cracks.

1

Scan

User scans the QR code placed in a physical space.

QR code scanning for check-in, feedback, and secure access

2

Rate & Submit

Quick form for rating + optional comments.

Task execution and completion for workplace operations and maintenance

3

Trigger & Track

Data logged, assigned, and visible in dashboards.

Smart monitoring
DON'T JUST COLLECT — RESOLVE, IMPROVE, REPEAT

Feedback That Closes the Loop

Implement an effective feedback system and see the difference. Gain measurable benefits in improved services, higher engagement, and stronger customer loyalty.

User Feedback and Service Request icon

Effortless Feedback for Employees & Visitors

Smart Facilities Management Solutions icon

Proactive Issue Resolution for FM & Admins

Workplace Trends icon

Workplace Trends & Service Insights for Leadership

Responsiveness and Care icon

Stronger Culture of Responsiveness and Care

CONNECTED TO ACTIONS, NOT JUST STORAGE

Feedback That Talks to Your Systems

Integrate with facility management apps (auto-creating work orders), SMS/WhatsApp, Slack/Teams (for instant alerts), and analytics platforms (dashboards). API connections enable custom routing to HR, IT, or operations teams.

SEE WHAT HAPPENS WHEN FEEDBACK BECOMES ACTION

Voice of the Workplace

Discover the impact of Nhance firsthand. See how leading organisations leveraged our solution to redefine and elevate their service quality across all touchpoints.

Maverick Intelligence

Meet Maverick
Your AI for Smarter Buildings

Maverick is Nhance’s agentic AI designed to support every service across your building portfolio. Built on the open-architecture Context Model Protocol (CMP), it understands the context of your spaces - who’s using them, how they perform, and what they need next.

With dedicated AI agents for energy, maintenance, workplace experience, and more, Maverick turns building data into real-time action. This allows teams to move from reactive fixes to predictive management, optimising efficiency and user satisfaction.

GIVE USERS A VOICE, WHEREVER THEY ARE

Every Space Has a Story

Digital collection and analysis of user feedback data

Usecases

Targeted feedback drives specific improvements. Different areas of your organisation benefit uniquely, allowing for precise enhancements where they matter most.